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Thai banks face tough competition in digital world

Thai banks face tough competition in digital world

13 Sept 23:42 Key points summarised by AI
  • Digital Disruption Erodes Revenue: Thai banks face fierce digital competition, leading to a 13.7% decline in fee-based income as they offer free digital transactions to promote cashless services and compete with global payment platforms.
  • Regulatory Constraints & Debt Risks: Efforts to find new revenue sources are hampered by political uncertainty and the Bank of Thailand's tightened regulations on consumer loans to address rising household debt (78.2% of GDP).
  • Innovative Adaptations: Banks are strategically responding by closing branches, implementing AI and blockchain, and forging partnerships with retailers and postal services to expand reach and develop new business models.
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