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Amazon stops accepting new online grocery customers amid surging demand

Amazon stops accepting new online grocery customers amid surging demand

13 Sept 12:42 Key points summarised by AI
  • Amazon temporarily halted new online grocery customer registrations, placing them on a waitlist due to a significant surge in demand for its delivery services.
  • To boost capacity, Amazon expanded Whole Foods grocery pickup locations, shortened store hours to prioritize online order fulfillment, and is actively hiring more staff.
  • The company plans to launch a virtual 'place in line' feature for delivery slots and temporarily converted a new grocery store location into a warehouse to manage increased volume.
  • Despite a 60% increase in online grocery order capacity, Amazon anticipates continued challenges in meeting demand and advises customers to shop in-person if possible.
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Economy 1/2
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