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Senior doctor explains why calls to 1668 hotlines are often remain unanswered

Senior doctor explains why calls to 1668 hotlines are often remain unanswered

13 Sept 12:28 Key points summarised by AI
  • The 1668 hotline is staffed by volunteer doctors and nurses during their working hours, with each call taking 20-30 minutes to assist COVID-19 positive individuals or their relatives in finding hospital beds and following up on their condition.
  • A primary issue in securing hospital beds arises from private labs failing to coordinate test results with hospitals, leading to significant delays and a backlog of patients.
  • Substandard testing by some private labs results in false positive diagnoses, causing undue concern and potentially mixing uninfected individuals with actual COVID-19 cases.
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