Thai PBS Thai PBS
Senior doctor explains why calls to 1668 hotlines are often remain unanswered - Thai PBS World Tonight [23rd April 2021]

Senior doctor explains why calls to 1668 hotlines are often remain unanswered - Thai PBS World Tonight [23rd April 2021]

13 Sept 10:45 Key points summarised by AI
  • Calls to the 1668 COVID-19 hotline frequently go unanswered because the 20 lines are staffed by volunteer doctors and nurses who handle calls during their regular working hours.
  • Each call is time-intensive, lasting 20-30 minutes, as volunteers assist COVID-19 patients or their relatives in securing hospital beds and following up on their condition, contributing to a backlog of patients awaiting admission.
Read full article
Video 1/1
Skip > Skip >