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191 emergency call centre to take calls from COVID-19 patients

191 emergency call centre to take calls from COVID-19 patients

13 Sept 06:48 Key points summarised by AI
  • Thailand's 191 emergency call centre now accepts calls from COVID-19 patients needing hospital admission, aiming to ease the burden on the Public Health Ministry's existing hotlines (1168, 1669, 1330).
  • The 24/7 centre, equipped with 1,200 lines, uses a standardized system to collect patient information and automatically forwards it to relevant health service centres or provincial offices, coordinating ambulance services for emergencies.
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