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How COVID-19 has changed the way we shop

How COVID-19 has changed the way we shop

14 Sept 02:17 Key points summarised by AI
  • The pandemic sparked a massive surge in online grocery shopping, with consumers widely adopting supermarket delivery services and integrated 'Mart' apps for convenience and safety.
  • Shoppers now place larger, more varied orders, driven by increased time at home, growing confidence in digital tools, and a newfound enthusiasm for home cooking and baking.
  • Physical grocery trips have become less frequent but more efficient; consumers spend less time in stores, buying more items per visit to last longer.
  • A growing number of consumers actively support local businesses, community markets, and direct food producers through digital channels, fostering community resilience and reducing dependence on large retailers.
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