Thailand’s central bank to introduce rules to limit bank system outages
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Thailand’s central bank to introduce rules to limit bank system outages
13 Sept 14:46Key points summarised by AI
The Bank of Thailand (BoT) will implement new regulations to cap mobile banking app outages for commercial banks, aiming to reduce customer frustration.
A Service Level Agreement (SLA) will be introduced, requiring banks to limit accumulated app disruptions to a maximum of 8.7 hours per year.
The initiative follows widespread mobile banking app crashes experienced by several banks in recent months, impacting numerous customers.
While some outages are bank-related, others stem from external factors like transaction surges during online promotions (e.g., PromptPay).
Initially, the central bank will not impose penalties on banks that fail to meet the new outage limits.
Thailand's Education Ministry is implementing a four-pronged strategy to address its students' below-average performance in PISA 2025 and tackle significant educational inequality.
The plan prioritizes closing performance gaps by increasing funding for small and low-income schools, overhauling the curriculum to foster critical thinking, and adopting a data-driven management system to reduce teacher workload.
Key initiatives include enhancing school safety, combating cyberbullying, and expanding mental health support through peer-to-peer networks, recognizing the severe impact of distress on academic performance.
An education expert advises verifying if PISA improvements stem from structural changes, advocating for a revived STEM curriculum with practical 'learn by doing' methods, and urging bureaucratic reform to link teacher evaluations to student development.