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Draft bill to protect consumers from defective goods endorsed by cabinet

Draft bill to protect consumers from defective goods endorsed by cabinet

13 Sept 12:38 Key points summarised by AI
  • The Thai cabinet endorsed a draft bill to hold businesses accountable for goods found defective within two years of delivery.
  • The bill presumes defects discovered within one year of delivery existed from the start, significantly easing the burden of proof for consumers.
  • Consumers will gain new rights, including demanding replacement, repair, a discount, or a full refund for defective products.
  • This legislation aims to protect consumers from exploitation and addresses the current difficulty in proving initial defects, especially with complex modern goods.
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