Thai PBS Thai PBS
Looking for a refill? McDonald's is saying goodbye to self-serve soda in the coming years

Looking for a refill? McDonald's is saying goodbye to self-serve soda in the coming years

14 Sept 23:39 Key points summarised by AI
  • McDonald's plans to eliminate all self-serve soda machines from its U.S. restaurants by 2032, ending a long-standing customer perk.
  • The primary goal of this change is to ensure a consistent experience for both customers and crew across all service channels, including dine-in, drive-thru, and digital delivery.
  • This strategic shift aligns with evolving consumer behaviors, particularly the significant increase in digital and delivery sales post-pandemic, which accounted for nearly 40% of McDonald's Q2 2023 systemwide sales.
  • While specific additional factors like finances or sanitation were not confirmed, the move reflects a broader industry trend, with some McDonald's locations and other fast-food chains already transitioning to behind-the-counter beverage service.
Read full article
World 1/3
Skip > Skip >