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Telco regulator asked to review TRUE’s service charges and quality

Telco regulator asked to review TRUE’s service charges and quality

13 Sept 07:25 Key points summarised by AI
  • Four members of Thailand's NBTC have proposed a review of True Corporation's service charges and quality following its merger with DTAC.
  • The proposal stems from numerous subscriber complaints regarding a decline in mobile and internet service quality and an increase in service charges post-merger.
  • The commissioners emphasize the regulator's legal duty to ensure high-quality telecom services and fair pricing for consumers, noting a sub-committee is tasked with monitoring the merger's compliance.
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Economy 1/1
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