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Thai Airways addresses complaints of defective seats

Thai Airways addresses complaints of defective seats

13 Sept 09:20 Key points summarised by AI
  • Thai Airways confirmed widespread complaints of faulty seats on eight aircraft (four Airbus A350s and four Boeing 777-200ERs) and is working with manufacturers to resolve the issue by July.
  • The airline is implementing temporary solutions, including re-assigning affected planes to lighter routes to block off faulty seats and offering compensation to passengers if on-the-spot repairs are not possible.
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