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No phone calls at the ATM, Japan's Osaka tells over-65s

No phone calls at the ATM, Japan's Osaka tells over-65s

23 Sept 04:31 Key points summarised by AI
  • Osaka, Japan, will ban individuals aged 65 and older from using ATMs while on a phone call, effective August, to combat a rising wave of targeted scams.
  • This new ordinance aims to tackle organized fraud schemes, which caused a record 72.2 billion yen ($500 million) in damages nationwide last year, with elderly people often being prime targets.
  • ATM operators are required to notify patrons of the ban through posters or fliers, but there will be no penalties for elderly people or institutions that fail to comply.
  • The revised law also encourages businesses to explore using AI technology to help ATMs detect users speaking on mobile phones, enhancing scam prevention efforts.
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